You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. Planning to sail with us soon? Guests are advised to consult their National Health Service prior to the cruise for information regarding recommended vaccinations. Alcohol-Free Package: $25 / 19 per day. Guests intending to exceed these limits are invited to contact MSC Cruises directly or via their travel agents at the time of booking for information on how to ship luggage in excess of the free luggage allowance separately via freight or cargo, at an additional charge. Alternatively, you may travel with another insurance policy covering the above risks. Our experience with MSC and lack of communications is scaring me. Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. In 2017, the line only had a single vessel based in North America. 24-hour room service (delivery for a fee) Once on board, passengers are advised to look at the programme of available tours through the Excursions Office. - You must use the same identity documents that you will use on embarkation day. Qualified multilingual personnel, OTHER PRIVILEGES The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking. All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. Planning to sail with us soon? Check-in closes 2 hours before the ship is due to depart in all embarkation ports. Once MSC Grandiosa is launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus* on these ships as well. Guests can enjoy free loungers on one of its eight different beaches. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charges will become mandatory as an integral part of the total cruise price. All bags should be labelled with luggage labels (included in the e-ticket) beforehand with your first name and surname, the name of the ship, the cabin number and the date and port of departure. My Choice Dining**. 8. Keep in mind that the scooter minimizes the available space within your cabin. Home; . In the Us we usually arrive at embarkation site about 10:30. MSC Magnifica Do you still have questions? Followers 0. Drinks package is the 'Premium Extra Drinks Package' for a solo passenger works out at 204 so 29.14 a day, the video below shows you what you get its interesting as although from the US its the same right across MSC and the Americans love it as it includes all gratuities, bear in mind if you don't buy one of these packages BEFORE boarding . Share More sharing options. I'm hoping they will allow us to board early, as we have to check out of our hotel by 12. Those on. On board our ships you'll enjoy a unique cruise experience with total peace of mind. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Otherwise, he/she must travel with a carer who can provide the necessary assistance or with a properly trained guide dog. Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure and about the pkg that comes with it. Welcome to the luxurious MSC Yacht Club. September 30, 2022 , Cruise Industry. Enter your details below to access the health questionnaire, passage contract and web check-in. Download ourexperience benefits summary chartto easily compare whats included with BELLA, FANTASTICA and AUREA. Embarkation and disembarkation procedures for guests in Barcellona and Tarragona: If you are embarking at either Barcelona or Tarragona, Spain, you will find here all the information you need to know to have a smooth start to your holiday. Are there cabins for passengers with disabilities or reduced mobility? MSC Yacht Club Guests will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. They will be checked at the cruise terminal and during boarding. If necessary, children or young people with special needs may be placed in a lower age group (with the prior consent of the parents), or may participate in specific activities, with their parents if necessary. An MSC Ground Hostess is always on hand to assist with any problems and provide information on flights, delays, etc. Modern ships and elegant cabins However, MSC Cruises no longer offers free drinks for Aurea guests. Share More sharing options. We are on the same ship and same port, so will be useful to know your experiences. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. MSC Voyagers Club points, Available with Balcony, Ocean View and Interior cabins, BOOKING FLEXIBILITY Followers 2. Cruise change for a fee, COMFORT On request, the butler will also unpack guests suitcases. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. I hope by not going early, the crowds would be settled and it will be a piece of cake. Otherwise, they must travel with a carer. Could MSC Cruises refuse my booking or deny me boarding? > Priority boarding & luggage (only on embarkation day) > Dedicated priority check-in and check-out > Entry to exclusive areas "The One Sun Deck" and "Top Sail Lounge . Taxi from Veddel would be a lot nearer than from the hotel and we will have very little luggage. Your browser is not compatible with our new website and may not be secure. By Airlines reserve the right to charge a supplement for excess luggage. We booked a 3 night cruise embarking in Hamburg on 3rd September and have assumed that there will not be one as the official information says not - however, I found out after booking that we are joining part way through a 7 night cruise and usually the formal nights are on sea days so I'm now wondering if I need to pack a glitzy frock for Monday 4th - any info you can give will be greatly appreciated. priority disembarkation and boarding on shore excursions days; free premium alcohol and Wi-Fi packages; a bathrobe and slippers; complimentary access to the Aurea Spa thermal suite; 24-hour . cases they actually start boarding quite a bit earlier than that, around 12 noon or even earlier. Kids clubs are lots of fun at all ages. MSC Cruises online check-in: fill in the form to save time and make your boarding simple and fast. Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS There are 18 passenger decks, 11 with cabins. MSC Cruises ; Aurea Priority Boarding Please Read: COVID-related Discussion. The majority of ports are fully accessible, but it is nevertheless advisable to check the details in the relevant section. Thank you, but we will not be embarking in the US. Children with disabilities have regular access to all on-board services and facilities: although they do not offer a childcare service, entertainment staff are trained to provide a wide range of entertainment aimed specifically at youngsters. - Completing the web check-in does not guarantee any form of priority during embarkation. By ade1982, September 7, 2017 in MSC Cruises. Cruisers' Choice Awards! Powered by Invision Community. 2023 MSC Cruises S.A. All rights reserved. The 4,443- square-foot multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a . The equipment and machines used for haemodialysis treatment are carried on board certain cruises only. BOOKING FLEXIBILITY Global website of MSC Cruises - cruise to your preferred destinations including the Mediterranean, Caribbean, Northern Europe, Canary Islands, Emirates and more. how much sooner does priority boarding start than main boarding on msc? Activate your Cruise Card for onboard purchases. Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT AND ENTERTAINMENT In all cases we aim to reply as soon as possible. Taking the train from Hamburg to Kiel, then spending time in the town (lunch). MSC's most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, and dedicated concierge Memory foam mattresses, selection of pillows, bathrobe and slippers Regardless of the stage of pregnancy, before going on a cruise it is advisable to consult a doctor who will be able to establish whether the guest is fit to travel. Do you have an upcoming confirmed cruise with MSC? If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. This allows us time to provide the best possible service for our guests, which depends on the facilities and resources on board each ship. MSC Aurea Experience What is MSC Aurea experience? You come to us with proof and we make you a top-tier member with our loyalty scheme despite the fact you've never cruise with us before. - Completing the web check-in does not guarantee any form of priority during embarkation, - You must use the same identity documents that you will use on embarkation day. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). CC Help Jenn MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA, Mediterranean, Northern Europe, Antilles, Emirates, Red Sea, MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles,Red Sea, MSC Grand Voyages from South Africa The Innovative Pricing Structure: In 2014, MSC Cruises introduced four pricing levels, ranging from a basic cruise-only fare to all-inclusive.Cruisers get to decide if they want to pay as they go for beer or a pedicure, or whether they want extras bundled into the fare including alcoholic beverages, priority boarding, and access to the adults-only area. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. As far as. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charge will become mandatory as an integrated part of the total price. "It is a way of encouraging those who have not tried MSC Cruises to join while retaining all the perks and privileges they are used to. MSC's family cabin 9. Please also note that guests are not permitted to bring unpackaged food on board. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids *Other activities such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost. Saturday, May 18, 2024. The service is available on the following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Czech Republic, Slovakia, Romania, Spain, Slovenia, Sweden and Hungary (except Channel Islands, Canary Islands, the cities of Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus). If you are seated in a terminal they will board black, Aurea and yacht club first). After this deadline, we may be unable to provide the level of assistance required. Please rotate your device to enjoy a better experience. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! Those on the priority line will be checked in across all the desks ahead of the general line. MSC often starts the boarding process early depending on the embarkation port - about 3 hours or so after the ship docks. MSC Cruises and its staff have always been attentive to the needs of their guests, and constantly strive to offer the best possible service, meeting international accessibility standards . To the north is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of Saint . Before arriving at the port . Many thanks and we look forward to welcoming you onboard very soon. Cruisers will pay extra for: Chantal McPhee has a great passion for travel since first venturing to the Bahamas as a child with her grandparents. Planning to sail with us soon? Are the ports visited during the cruise accessible to passengers with disabilities or reduced mobility? Once guests have finished enjoying meals, there are lots of amenities and activities to keep them busy. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Otherwise, he/she must travel with a carer who can provide the necessary assistance. How will MSC Club members relate to the 'Experiences'? . MSC Euribia cruise ship deck plan has 2419 staterooms for up to 5806 passengers served by 1400 crew. MSC Seashore. Following! Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. Please enter your booking details below, access the web check-in and locate the health questionnaire section as well as the passage contract. We get off in Southampton on 1st. that could not be covered by the Company. With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. The Hotel Service charges do not apply to children under 2 years of age old at the time of the cruise departure date. Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. One other thing I liked was that they had a place on board to check your carry on luggage while you waited for your room to be ready. Find cheap MSC Cruises cruises to Helsinki on Tripadvisor. We staying in alster crowne plaza too. we will just get a taxi from cp as much easier . As a safety precaution, you and your luggage may be searched and any item that the Company considers a security risk for passengers or crew members (such as weapons, alcohol, food, diving knives, kettles, irons, drones, Galaxy Note7, etc.)
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