Please be aware that we will collect and use personal information, including health information, in connection with these measures, and may disclose it to health or port authorities, if required. Please note that only fully fit and able-bodied guests may occupy exit row seats on aircraft. 5.4 What about advanced or delayed sailings and changes to the itinerary? Sign in or create an account. Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. It takes just a few minutes to acquire the tags and fill out your information with the porter. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. Please ask for this document and keep this document safe with your travel documents when you travel. Drones must be kept on the staterooms and can only be flown on excursion spots. This includes any disappointment, distress, inconvenience or effect on any other arrangements. Any dispute between us, which cannot be settled by agreement, may be referred to the Association of British Travel Agents (ABTA) Arbitration scheme which can be used for disputes relating to alleged breaches of contract and/or negligence claims or the Association of British Travel Agents (ABTA) Conciliation Scheme which can be used specifically for disputes relating to personal injury and sickness, full details of both may be found at https://abta.com/holiday-help-and-complaints/abtas-adr-scheme. You may then be left at any port or place at which the ship calls without us incurring any liability. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. When your cruise includes a plane journey, you will have to follow the. Hello, My fiance and I are booked on a celebrity cruise from Barcelona to Venice in July for our honeymoon. We may refund all or part of your cruise fare if you test positive for COVID-19 during the sailing. If the crew thinks your luggage is too heavy and over the reasonable limit it, will be refused at the embarking point. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. Please always check your confirmation invoice on receipt to ensure it includes all relevant details. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. But it can be 7.5kg or even 10kg. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. a letter from a doctor etc.). Access Travelustaad.com and you will see the user interface available for flight booking. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. . We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Learn more and find out what to do with your extra luggage to move hassle-free along your journey. Celebrity Cruises is the first . C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. On our standard fly/cruise package holidays, we offer flight departures from a selection of UK airports. The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available. Following the Celebrity Cruises luggage allowance rules, wheelchairs, baby carriages and strollers are allowed on board. The price of your chosen holiday will be confirmed in accordance with section 1.2 above. Governments and public authorities continue to develop their policies and change their rules. By using, participating in, engaging, or booking any recreational activities onboard, you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of the relevant legislation. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. If you believe that any of your personal details, which we are processing, are inaccurate or incorrect please contact us immediately. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. For items which are so deposited, the maximum we will pay you if any item(s) is lost or damaged (for any reason) whilst in our care is the maximum which is payable under The Athens Convention (see section 5.8 below) in this situation. For more information, see https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic. While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. This may mean that some facilities and restaurants are not open at full capacity or may change from time to time. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. Such companies, organisations and third parties may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involve suppliers outside these countries. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: The act(s) and/or omission(s) of the person(s) affected or any member(s) of their party; or, The act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable; or, An event or circumstances which we or the supplier of the services could not have foreseen or avoided even if taking all reasonable care; or, The act and/or omission(s) of any person(s) who at the time of the alleged act or omission was not acting lawfully and performing duties or services on our specific instructions, and/or within the course of either their employment or their engagement directly by us; or. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. Visit the South Pacific Islands. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. In the end it was going to be too expensive to ship the bags and I would . 0800 408 6228. Please ask your travel agent for further information. In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. We will provide a future cruise credit if you have symptoms of COVID-19 before you sail. All flights are also subject to the following conditions: All flights are subject to availability and the conditions of carriage of the applicable airline which may be viewed on the airlines dedicated website or are available on request. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. Some flights may incur a supplement which will be advised at the time of booking. Very rarely, we may be forced by force majeure (see section 5.10 below) to change or terminate your holiday after departure but before the scheduled end of your time away. We may also increase prices to reflect changes in relevant taxes, fees or foreign exchange rates. Where a travel agent acts as our agent for a booking, any payments of money accepted by the travel agent from you is held on behalf and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the travel agents obligation to pay such funds to us as ATOL holder for so long as we do not fail as a business. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Celebrity says 90kg (198 pounds). Copies will be available from our suppliers. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? Please contact your G.P. Posted July 20, 2011. Perhaps ,the sirlines consider San Juan ,a Intl destination & there is greater baggage allowance . To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. In conclusion, I must say the actual enforcement of the company's alcohol policy looks somewhat uneven. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). There is an exception for Celebrity Xpedition Class (I don't know what that is). We store these images for a short time in case they are needed by investigative authorities. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. Celebrity Cruises may charge a reasonable fee for such services. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. In certain limited circumstances, we are entitled to refuse your request. Free shipping Free shipping Free shipping. If you decide to carry drinks on your luggage, they will be inspected to make sure no alcohol is being brought on board. Celebrity will take care of the rest. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. At the time of printing, all details listed in this brochure were correct. Any liability, including environmental damage from drone usage is the guests responsibility. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. This must be checked luggage. Please make sure you know your stateroom number and room location. Since you are being the pack mule it can weigh anything that you want it to. )Guest Drone Policy: 1. Most cruise lines "encourage" each passenger to limit luggage to two suitcases, each one less than 50 pounds. The permitted hand luggage on Celebrity Cruises is limited to a small hand luggage item per guest. In addition, some items, like ammunition or illegal substances, will not be returned. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. 3.3 What if I want to upgrade my standard air arrangements? Regrettably we/the airline cannot guarantee your request. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. Any delay in providing us with these details will prevent us from being able to issue tickets. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. From overseas, additional call charges may apply). Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Your choice of Cruise Only Rates & All Included Rates. Celebrity is a premium cruise line that offers its guests luxuries reflective of luxury lines. So, if you're planning on bringing a lot of luggage, you'll need to make sure it all fits into two pieces. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. All Rights Reserved. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. By AZMembergs, July 4, 2008 in Celebrity Cruises. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. We promise not to levy a surcharge within 30 days of the start of your holiday. 5.15. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. Domestic cruises to North Queensland. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. Celebrity Cruises Will get Include Drinks Internet and Tips. 2.7 Are there any formal health requirements? Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. Luggage Shipping Services. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Vueling Airline's overweight and excess baggage charges 2022. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. Norwegian Cruise Line: 2 pieces of personal luggage, each weighing a maximum of 22kg.